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Website usage terms and conditions

Anyone continuing to browse and use this website is agreeing to comply with the following terms and conditions of use, which together with our privacy policy govern Shining Light Experience's relationship with you in relation to this website.

The term "Shining Light Experience" or "SLE" or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Hadera Israel. Our company registration number is 022349765. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s).Enjoy your visit and make sure to check out the Shipping Page for Shipping information – rest assured your order will arrive with a TRACKING NUMBER!

Shipping information

Dear Visitor,

We are often asked if there is a local Jewelry store
in your country that carries are designed.  The answer is
our designs are only sold on our website and not in any
local store.

The good news is we ship to your country daily and safely
so you can enjoy having our items in your hand within
a short time!

All items are shipped with a TRACKING NUMBER
and to this date, all packages have arrived!  So we know
that you will be receiving yours as well!

We ship our items DAILY to 3 main destinations:

1.  To all European Countries including:
France, Germany, Netherlands, Belgium,
Austria, Norway, Denmark, Italy, Poland,
Hungary and more…!

2.  To the US and Canada

3.  To Australia and New Zealand

If you are not in one of these countries, please
send us a message and we can make an exception.

We use 3 shipping methods to deliver the products from Israel to you worldwide. Please rest assured that all items are shipped with a Tracking Number which you will be notified with once your order is shipped.

We send your items with either:

— Registered Mail,
— Echo-Express Mail (to most countries in Europe and to the US
This is a discounted express service which is really good.)
— EMS Express Mail for Express delivery.

Registered Mail – can take 10 – 15 business days to arrive

Echo-Express Mail can take 7-12 days

EMS Express Delivery – Express shipping can take from 4 to 8 business days to arrive

Please note:

►Delivery times listed above are the maximum but usually take less. If all products are in stock, the packages will be sent out within 24-48 hour.

►Jewelry – Since ALL jewelry is handmade please consider 7- 10 days handling. Rings – up to 12 days handling.

Shipping Costs

Shipping cost is either FREE or a flat rate of $9.95 for Registered Mail or Echo–Express Mail.

For EMX Express mail (FASTER Service) the charge is $35.00.

Customs Fees

The customer is responsible to pay any and all fees, charges, or duties applied by customs.

We are not responsible for any customs fees, charges or amounts imposed by regulations of the destination country.

When ordering from us, you are responsible for assuring that the product that you ordered can be lawfully imported to the destination country.  You are the importer and must comply with all laws and regulations of the destination country.

Customs policies vary from country to country.  Customs clearance procedures can also cause delays beyond delivery estimates.

Return policy

Your satisfaction is very important to us!

With some exceptions (see below), if you are not satisfied with your order you may return it within 14 days of your receipt of merchandise for a refund of the purchase price less shipping fees. We do, however, require that you pay to ship the item back to us, and any shipping fees originally paid on your order are non-refundable. Here are the exceptions and clarifications:

Products must be returned to us in their original condition and in their original packaging complete with all tags, instructions, and inserts.

Please contact us in order to receive complete instructions on returning goods.  Once we receive your return, please allow 1-2 weeks for processing.

 

The following items are NOT returnable:

•  ALL personalized items such as engraved silver and "Name" necklaces and bracelets are NOT returnable.

•  Items damaged by post-shipment we bear no responsibility to replace or refund the item.

 

Remember!
we ship to your country daily and safely
so you can enjoy having our items in your hand within
a short time! 

All items are shipped with a TRACKING NUMBER
and to this date all packages have arrived!  So we know
that you will be recieving yours as well!

Choose your item and place your order Safely!

Our Site is Safe and Secured with MaCafee and Norton!

Privacy Policy

Shining Light Experience is obligated for customer privacy.

What information do we collect?

We collect information from you when you sign in as a member.

When ordering or registering on our site, as appropriate, you may be asked to enter your e-mail address or password. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To improve customer service
  • Your information helps us to more effectively respond to your customer service requests and support needs.
  • To process transactions
  • To subscribe to our NewsletterYour information,will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever.  It will only be used internally for the purpose of processing your order and subscribing to our newsletters.  An unsubscribe list is provided with each newsletter.

How do we protect your credit card information?

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology.

The actual credit card numbers, expiration date, and security code – are safe and secured with our credit card processor BlueSnap. We ourselves do not have any access to this information either.

BlueSnap, our Credit Card Processor is one of the leading Global Credit Credit Card Processors in the world and is secured and monitored by McAfee and Norton Secured.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties any of your private information.

YOUR INFORMATION IS SAFE AND SECURED WITH US!

CONTACT US

Shining Light Experience

Zichron Yaakov 15 Street
Tel Aviv, Israel 6299917

Telephone +972-54-575-4593

e-mailinfo@shininglight.eu

Please fill the contact form and one of us will contact you soon.

Map

Welcome to Our Website!

Shining Light Experience is a family owned company located in the center of Israel about an hour from Tel-Aviv.

We specialize in offering a unique variety Kabbalah and Jewish Jewelry designs by local fine artists and other Judica related items.

We are often asked if there is a local Jewelry store in your country that carries our designs.  The answer is our designs are unique from our designers and can only be found on our website.

The good news is we ship to your country daily and safely so you can enjoy having our items in your hand within a short time!

All items are shipped with a TRACKING NUMBER
and to this date, all packages have arrived, so we know
that you will be receiving yours as well. 
 (For additional shipping information please visit the Shipping page.)

Our mission and goal are to help you get the most personal, spiritual and meaningful gift to your loved ones.  We call it a “Forever Cherished Gift"  Because when you give a Kabbalah or Jewish jewelry to someone, they will cherish it forever and will always remember who gave it to them.  It will be loved and remembered for years to come.

We strive to serve as ambassadors of the State of Israel by the commitment to serving you with the nicest shopping experience and friendliest smile!

Please don't hesitate to contact us with any questions or comments. We love what we do and we are here to help you!

And if you have any questions or suggestion, please let us know.
We strive to perfect our website and service.

Enjoy your visit and we hope that you like to have one of our pieces for

you or as a FOREVER CHERISHED GIFT!

The Shining Light Team 🙂

שם המוצר מחיר ליחידה מצב מלאי
אין מוצרים ברשימת המשאלות שלך.

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